Personal Information

  • We collect information you choose to provide such as your e-mail or postal address.

  • We may collect non-personal information such as browser type or operating system to manage your e statement account.

  • We may use cookies or other internet technologies to manage our website and e statement programs. We do not use these technologies to collect or store personal information.

Uses

  • We use personal information to provide you with E Statements, to manage your account, and to provide and offer such other services as may arise in the future.

  • We do not share your information with any other person or entity, with the exception of Optimal Outsource, your homeowners association, Accell Property Management Inc. and representatives of the same. We will not otherwise share your information unless we have asked for and obtained your explicit consent. If you do not provide your consent, we will not share your information.

  • If we temporarily provide personal information to companies which perform services for us, we require those companies to protect the information in the same manner as we do. These companies, if any, cannot use your personal information for any purpose other than to provide to Optimal Outsource.

Your Rights and Choices

  • You have the right to have a copy of the personal information you provide, and to correct or update your personal information.

  • You may instruct Optimal Outsource to remove you from our programs you have subscribed to by contacting Optimal Outsource, your homeowners association, or Accell Property Management Inc.

  • You may instruct Optimal Outsource to remove any previous consent you provided to share your personal information with other companies.

Important Information

  • Optimal Outsource, your homeowners association and Accell Property Management Inc. are committed to obtain a fair resolution of any complaint or concern about privacy.

  • Optimal Outsource complies with data protection laws and cooperates with data protection authorities if they believe a privacy problem has occurred.